Gurukirpa Traders Help Center

How can I track my order with Gurukirpa Traders?

Gurukirpa Traders provides a simple and easy-to-use order tracking service for all its customers. As soon as you make a purchase, you will receive an email confirmation with your order number and shipping details. You can use this order number to track the status of your order by visiting the 'Track Your Order' page on our website or by clicking on the tracking link in your confirmation email. Please note that it may take up to 24 hours for tracking information to be updated, so we recommend checking your tracking information periodically for the most up-to-date information. If you need any additional assistance with tracking your order, please don't hesitate to reach out to our customer service team, who will be happy to assist you.
Which logistics provider do you use to ship products?

We have a working partnership with all top logistics service providers in the country. The carrier will be chosen based on the destination location and slot availabilities.
Can I cancel an order that I placed?

You will be able to cancel your order only if it has not been dispatched yet. Please contact our customer team to cancel your order.
Do you accept Cash on Delivery payments?

Given the current COVID pandemic situation, we are currently not accepting cash on delivery as a payment mode for the safety of our customers. You can pay through any of the other popular payment modes.
What is the return policy of Gurukirpa Traders?

Gurukirpa Traders takes pride in providing high-quality home decor products to its customers. If you are not satisfied with your purchase, we offer hassle-free returns within 7 days of delivery. To initiate a return, simply contact our customer service team with your order details and reason for the return. Once your return is approved, you can either opt for a full refund or an exchange for a different product. Please note that the returned product must be in its original packaging and condition, with all tags and labels intact. We do not accept returns for products that have been used or damaged by the customer. In case of a damaged or defective product, we will replace it free of charge. At Gurukirpa Traders, we value our customers and are committed to providing the best in class service.
What kinds of products do you manufacture and sell?

We manufacture home decor products such as bedsheets, carpets, durries etc. that are not only of utmost highest quality but also available at affordable prices.
Where is Gurukirpa Traders based and Trademark information?

Gurukirpatraders.com is based out of Mumbai, Maharashtra with a leading wholesaler and retailer since 2013 having partnership with platforms like Amazon, Flipkart, JioMart, etc. Gurukirpa Traders is also a duly registered trademark under Trade Marks Act, 1999.
What sets Gurukirpa Traders apart from other online home decor manufacturers

Gurukirpa Traders sets itself apart from other online home decor manufacturers by sourcing high-quality materials and producing unique, handcrafted designs. Our products are not mass-produced and can only be found through our website or our physical store. Additionally, we prioritize customer satisfaction and offer a flexible return policy. We also understand the importance of sustainable and ethical production practices, which is why we partner with artisans and ensure fair wages are provided. By purchasing from Gurukirpa Traders, you can feel confident that you are supporting a business dedicated to quality and ethical practices.